• The Billing & Collections Specialist is primarily responsible for patient billing, collections and accounts receivable activity for all payor sources, in accordance with established policies and procedures. 
• The Billing & Collections Specialist is responsible for account follow-up, resolving billing problems and answering patient inquiries.
• Sets up financial arrangements as needed.
• Uses collection techniques to keep accounts receivable current including monitoring for delinquent payments.
• Has training and experience in Medicare, Medicaid and commercial insurance billing and experience in various software systems, including Electronic Medical Records.
   

A.     Education/Regulatory Requirements:

o    High school diploma or equivalent preferred.

B.     Skills:

o    3 years’ experience in healthcare billing and collections.

o    Specific working knowledge of various billing software, Microsoft products, experienced with electronic claims and transmissions, and working knowledge of regulatory requirements for Medicare, Medicaid and Commercial insurances.

o    Knowledge of medical terminology as well as knowledge of CPT and ICD-9 & ICD-10 CM codes.    

C.     Professional Requirements:

o    Proven problem solving skills.

o    Demonstrates effective verbal and written communication skills.