Trustbridge, Inc.

Applications Support Specialist - West Palm Beach

ID
2024-5914
Category
IT/Business Applications
Type
Full-Time

Overview

Pay range:  $18/hr - $22/hr based on experience

 

Have you thought about Trustbridge?

 

Since 1978, Hospice of Palm Beach County, Hospice of Broward County and Hospice by the Sea have cared for 200,000 families in South Florida. These three hospices are now one branch of Trustbridge, a community nonprofit that provides support for families facing serious illness 24 hours a day. Our other services include palliative medicine, caregiver support and bereavement programs.

 

At Trustbridge, we consider our employees our greatest resource. Our appreciation is shown in many ways, including the wide range of comprehensive benefits we offer.

 

Trustbridge benefits include:

  • Competitive salary
  • Health, Dental, Vision, Life and Disability insurance
  • 401K with employer contribution
  • Tuition reimbursement
  • Employee Assistance Program
  • Flexible Spending Account
  • Generous PTO package

Responsibilities

Hours of Operation:  8:30 am to 5:00 pm (Rotating on-call requirement for weekdays and weekend.)

 

 JOB SUMMARY

Responsible for EMR user support of clinical applications. Assists with diversified projects in support of activities and operations of the EMR and Business Applications Departments.
 
 

Qualifications

DUTIES AND RESPONSIBILITIES
  1. Education/Regulatory Requirements:
    • Associate’s degree or equivalent preferred.
  2. Skills:
    • Requires 1 year of experience in a help desk or patient care environment, preferably with Hospice and Home Health billing.
    • Knowledge of clinical and medical terminology is helpful
    • Proficient in Word, Excel, and PowerPoint
    • Mastery of essential general office procedures including, but not limited to, Outlook Email and Calendar. Healthcare terminology and systems preferred.
    • Skilled in extracting and compiling data; able to format tables, graphs, slides, and statistical reports
  3. Professional Requirements:
    • Self-starter and effective problem solver.
    • Excellent verbal, phone, and written communication skills.
    • Displays professional demeanor and maintains confidentiality.
  4. Language Skills:
    • Bilingual (English/Spanish) preferred.

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